Terms & Conditions

Welcome to Clarissa Roams! These Terms and Conditions govern your use of our website and the purchase of our outdoor and travel products. By using our site and placing an order, you agree to these terms.

1. General

  • These Terms and Conditions apply to all purchases made through Clarissa Roams.
  • We reserve the right to modify these terms at any time. Updates will be posted on this page.

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing. However, minor variations may occur.
  • All products are subject to availability. If an item is out of stock, we will inform you promptly.

3. Ordering and Payment

  • We only accept Cash on Delivery (COD). No online payments, credit cards, or bank transfers are accepted.
  • Once you place an order, you agree to be available for delivery and pay the full amount upon receipt.
  • Orders may not be canceled once they are shipped.

4. Shipping & Delivery

  • We deliver to select locations. Shipping times may vary based on your location.
  • Customers must provide accurate shipping details. We are not responsible for failed deliveries due to incorrect information.
  • If a delivery attempt fails due to the customer’s unavailability, additional charges may apply for reattempting delivery.

5. Returns & Refunds

  • Due to the nature of our business, we do not accept returns or provide refunds, except in cases of defective or damaged products.
  • If you receive a defective item, contact us at [email protected] within 3 days of receiving your order with proof (photos or videos).

6. User Responsibilities

  • You must be at least 18 years old to place an order.
  • You agree not to misuse our website, engage in fraudulent activities, or violate applicable laws.

7. Limitation of Liability

  • Clarissa Roams is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • We are not responsible for delays due to external factors such as weather, courier issues, or unforeseen circumstances.

8. Contact Information

For any questions, concerns, or order-related inquiries, please contact us at:
📧 Email: [email protected]

By using our services, you acknowledge that you have read and agree to these Terms and Conditions.