At Clarissa Roams, we are committed to delivering your outdoor and travel products safely and efficiently. Please review our shipping policy for details on delivery times, areas we serve, and other important information.
1. Shipping Areas
- We currently deliver to select locations.
- If your area is not serviceable, we will notify you after you place an order.
2. Processing Time
- Orders are processed within 1-3 business days after confirmation.
- You will receive an order confirmation via email or SMS once your order is placed.
3. Delivery Time
- Standard delivery time: 5-10 business days (depending on location).
- Remote area deliveries may take longer, up to 15 business days.
- Delays may occur due to unforeseen circumstances such as weather, holidays, or courier issues.
4. Shipping Charges
- Shipping charges, if applicable, will be mentioned at checkout.
- Free shipping may be available for select locations or promotional offers.
5. Cash on Delivery (COD) Policy
- We only offer Cash on Delivery (COD) as our payment method.
- Customers must be available to receive and pay for the order upon delivery.
- If a delivery attempt fails due to the customer’s unavailability, additional charges may apply for reattempting delivery.
6. Order Tracking
- Once your order is shipped, we will provide tracking details via email or SMS (if available).
7. Failed Delivery & Reattempts
- If the courier is unable to deliver due to an incorrect address or the recipient being unavailable, the order may be returned to us.
- If you wish to schedule a reattempt, additional shipping fees may apply.
8. Contact Us
For any shipping-related inquiries, please contact us at [email protected].
By placing an order with Clarissa Roams, you agree to this shipping policy.